My son's new Madras quilt from PBK is ruined!

Okay, so 4/14/2010 I purchased my son's Navy Madras quilt from Pottery Barn kids, he grabbed the catalog and chose the one he wanted. So he runs to me today, going nuts saying his quilt is broken. So I find the problem and notice that the stitching has come undone on one part..I'm SO nervous thinking that they won't send another one since it's been one month. So I called customer service biting my nails. The woman that answered the phone was SO wonderful and nice. I gave her my order number and it will be here June 9th! I'm sending the old one out tomorrow. I'm so glad that they back their products..Phew..Let's cross our fingers that it doesn't happen again!